What Information We Collect and Why:
Our online 'create account' process asks you to give us certain contact information (like your name, address, and email address). We use this information to speed up the order process & to contact you when you request or when it’s absolutely necessary (for example, if there’s a problem fulfilling your order). When you place an order from us, we must also collect billing and shipping information, but we don't save credit card numbers. This information is required to charge you for your purchases, to process and ship your order, & to contact you if there’s any problem with your order. In order to process payment information and fulfill our customers’ orders, some billing and shipping information is provided to trusted third-parties such as credit card processing institutions and carriers like TNT & EMS do not use this information for secondary purposes..
Luna Design may occasionally use registration or order information to contact you about our promotions, special events, or to send you a catalogue.
If you are not interested in receiving communications about Luna Design, you may opt-out of receiving such future communications.
How does Luna Design ensure that your personal information is secure?
Luna-design.com will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees who need it to carry out their business functions. When credit card information is transmitted online, Luna-design..com uses industry standard security measures called SSL (secure socket layer encryption) via Optimal Payments. Luna-design.com will monitor and adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.
Opting Out:
If you are no longer interested in receiving communications from Luna Design you have several options for terminating any future contact. To stop receiving communications from us, you can mail us at: info.lunadesign@gmail.com.
Does Luna-design.com use cookies?
Like many Web sites, the Luna Design Web site uses ‚ "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except your first name so we can welcome you on your next visit. Cookies help us understand which parts of our Web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
Can I disable these cookies?
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Luna-design.com cookie, please note that you may not be able to place an order or take full advantage of a personalized experience at luna-design.com
Security of Transactions
We at Luna Design take your security very seriously and encrypt consumer data, such as credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using 128-bit Secure Sockets Layer (SSL) encryption technology to prevent third parties from reading the information you enter during our online Checkout process, so that your online shopping experience is safe and secure.
Please keep in mind that for your protection we do not store credit card numbers in our database. Once the transaction is complete, we have no way of accessing your credit card number. Additionally, if you are shipping an order to an address other than your billing address, your order may be delayed for verification.
Security of Email Correspondence
The website also invites you to contact Luna Design via email, through the "Contact Us" pages. Email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through email.
Data Protection
By placing your order, you agree that we may store, process and use data collected from your order form for the purposes of processing your order. Some of the information you provide to us will be passed to the companies we use for the shipment of products to you.
Proprietary Rights
The Luna Design logos and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.
Privacy & Security
The intellectual property rights in this website are owned and controlled by Luna Design .
All material featured and information provided on the website, whether text,or images, are protected by copyright, trademark and other intellectual property rights and are owned by Luna Design.
You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Luna Design.
No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material.
Modification of Content
Accessing the website is entirely at your own risk !
Luna Design attempts to ensure that the content on this Website is complete and current but does not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability.
Luna Design reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Luna Design reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged.
If your credit card has been charged for the purchase and your order is cancelled, Luna Design shall promptly issue a credit to your credit card.
If you are otherwise unsatisfied with your purchase, you may return it to Luna Design Please see our Return/Cancellation Policy.